Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
Analysis and contextual insights are available on OpenCVE Cloud.
Remediation
No vendor fix or workaround currently provided.
Additional remediation guidance may be available on OpenCVE Cloud.
Tracking
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Advisories
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References
History
Sat, 07 Nov 2026 02:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition. | |
| Title | JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title | |
| Weaknesses | CWE-79 | |
| References |
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| Metrics |
cvssV3_1
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Subscriptions
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Status: PUBLISHED
Assigner: Wordfence
Published:
Updated: 2026-11-07T02:29:11.914Z
Reserved: 2026-10-27T15:16:09.365Z
Link: CVE-2026-118046
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OpenCVE Enrichment
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Weaknesses